Privacy Policy
Effective Date: October 30, 2026
Atlanta Aesthetics and Wellness (“Atlanta Aesthetics and Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://atlaestheticsandwellness.com, contact our offices, request an appointment, submit a form, receive our services, or communicate with us through email, telephone, or text message.
This policy applies to our website and the activities it describes. Additional privacy notices or agreements may apply to particular healthcare services, transactions, or third party platforms.
1. Information We Collect
The information we collect depends on how you interact with us.
Contact and identification information
We may collect your name, telephone number, email address, preferred office location, and other information you voluntarily provide when contacting us or requesting an appointment.
Appointment and service information
We may collect information necessary to respond to inquiries, coordinate appointments, provide requested services, process transactions, and maintain appropriate business records. This may include appointment dates, service preferences, appointment history, and communications with our offices.
Health and sensitive information
When necessary to provide healthcare or related services, we may collect health information, treatment history, medical information, and other sensitive information.
Please do not submit detailed medical histories, diagnoses, medication lists, or other sensitive health information through a general website contact form unless that form is specifically intended and approved for collecting such information.
Payment information
When you make a purchase or payment, our payment processing providers may collect payment information. We may receive transaction details necessary to administer payments, refunds, accounting, and related services.
Website and device information
When you visit our website, we and our service providers may collect technical information, including IP address, browser type, device information, operating system, pages visited, referring website, and visit timestamps.
Depending on the technologies enabled on our website, this information may also include cookie identifiers and information about interactions with our website or marketing content.
Communication and consent information
We may maintain records of inquiries, communications, communication preferences, marketing subscriptions, SMS consent, and requests to unsubscribe or opt out.
2. How We Collect Information
We may collect information directly from you through website forms, appointment requests, telephone calls, emails, text messages, transactions, and other interactions.
We may also receive information from scheduling platforms, payment processors, communications providers, and other service providers when necessary to operate our business.
Certain technical information may be collected automatically through website technologies, including cookies, server logs, analytics tools, and similar technologies, where enabled.
3. How We Use Information
We may use personal information to:
Respond to questions and service requests.
Schedule, confirm, reschedule, and remind you about appointments.
Provide and coordinate requested services.
Process payments, refunds, and related transactions.
Communicate service updates and respond to customer service inquiries.
Send marketing communications when we have the required consent or other lawful basis.
Administer subscriptions and honor communication preferences.
Operate, maintain, secure, and improve our website and services.
Evaluate website performance and marketing effectiveness, where applicable.
Detect fraud, prevent misuse, and protect our business and customers.
Maintain records and comply with applicable legal obligations.
Establish, exercise, or defend legal claims where appropriate.
We will not use sensitive personal information for purposes requiring additional consent without obtaining the consent or authorization required by applicable law.
4. Text Messages and Mobile Information
Atlanta Aesthetics and Wellness may offer text messages for appointment reminders, scheduling updates, responses to inquiries, customer service, and promotional communications.
Where required, we obtain consent before sending recurring messages and obtain the appropriate consent for promotional messaging separately from consent for appointment or service related messages.
Providing consent to receive marketing text messages is not a condition of purchasing our services.
Mobile Information Sharing Restriction
Mobile information, SMS opt in data, and SMS consent will not be sold, shared, or transferred to third parties or affiliates for their own marketing or promotional purposes.
This restriction applies to SMS opt in information and consent records, including information collected through our website forms or other enrollment methods.
We may share the limited information necessary with service providers that process messages on our behalf, including SMS delivery providers, solely to operate and support our messaging program. These providers are not authorized to use SMS opt in information or consent to market their own products or services to you.
We may retain records of your mobile number, consent, enrollment date and method, message delivery information, and opt out requests to administer our messaging program and demonstrate compliance.
Managing Text Message Preferences
You may opt out of text messages from a messaging program by replying STOP to a message from that program. For assistance, reply HELP or contact the appropriate office using the information in this policy.
Message frequency varies by program and your interactions with us. Message and data rates may apply.
If you enroll in separate messaging programs, you may need to opt out of each program separately. We will process opt out requests in accordance with applicable law and messaging requirements.
5. Cookies, Analytics, and Advertising Technologies
Our website may use cookies and similar technologies to support functionality, maintain security, understand website activity, measure performance, and evaluate marketing campaigns.
Depending on the tools enabled, these technologies may include essential website cookies, analytics services, advertising measurement tools, embedded content, and third party integrations.
Some third party services may collect information about your interactions with their content or tools. Their collection and use of information may be governed by their own privacy policies.
You can manage certain cookies through your browser settings and any cookie preference tools we make available. Disabling certain technologies may affect website functionality.
Where required by law, we will obtain consent before using nonessential cookies or similar technologies.
6. How We Disclose Information
We do not sell personal information in exchange for money.
We may disclose information in the following circumstances, subject to applicable law and any additional protections governing health information.
Service providers
We may disclose information to vendors that support website operations, appointment scheduling, payment processing, communications, SMS delivery, customer service, analytics, security, and other legitimate business functions.
Healthcare related disclosures
Where applicable and legally permitted, health information may be disclosed to healthcare providers, business associates, and other authorized recipients for treatment, payment, healthcare operations, or other permitted purposes.
Legal and safety requirements
We may disclose information when necessary to comply with applicable legal obligations, respond to lawful requests, protect rights and safety, investigate suspected fraud, or establish or defend legal claims.
Business transactions
Information may be transferred in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements and any necessary protections.
Your direction or authorization
We may disclose information when you direct us to do so or provide the consent or authorization required by law.
The restrictions on SMS opt in information in Section 4 continue to apply. We do not authorize third parties to use SMS consent information for their own independent marketing.
7. Healthcare Privacy
Certain services provided by Atlanta Aesthetics and Wellness may involve healthcare information protected by federal or state law.
If we are subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) for the relevant services, we handle protected health information in accordance with applicable HIPAA requirements.
Where required, a separate Notice of Privacy Practices explains how protected health information may be used and disclosed and describes applicable patient rights.
This website Privacy Policy does not replace a required Notice of Privacy Practices, patient authorization, informed consent document, or other legally required healthcare notice.
HIPAA does not necessarily apply to every website interaction or business activity. Other privacy and consumer protection laws may apply.
8. Data Security
We use reasonable safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, and destruction.
The safeguards appropriate to particular information depend on the nature of the information, the systems involved, and applicable legal requirements.
No electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
Please avoid submitting sensitive health or financial information through unsecured channels. If you believe your information has been compromised, contact the appropriate office.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our legitimate interests.
Healthcare records, financial records, SMS consent records, and other regulated information may be subject to specific retention requirements.
We retain such records for the periods required by applicable law and our legitimate recordkeeping obligations. When information is no longer required, we take reasonable steps to delete, destroy, or identify it where appropriate and legally permitted.
10. Your Privacy Rights and Choices
Depending on applicable law and the type of information involved, you may have rights to:
Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of eligible information.
Obtain a copy of certain information in a portable format.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Exercise applicable rights concerning certain targeted advertising or other regulated data processing.
Appeal a decision concerning a privacy request where applicable law provides that right.
These rights are subject to applicable legal requirements and exceptions.
We may need to verify your identity before responding. We may retain information where legally required or permitted.
Additional rights may apply to protected health information under HIPAA or other applicable healthcare laws. Healthcare privacy requests may need to be submitted through the procedures identified in the applicable Notice of Privacy Practices.
To submit a privacy request, contact the appropriate office using the contact information below. Please do not include unnecessary sensitive information in your initial request.
We will not unlawfully discriminate against you for exercising privacy rights protected by applicable law.
11. Children’s Privacy
Our website is not directed toward children under 13 for independent online use. We do not knowingly collect personal information online from children under 13 without the consent or authorization required by applicable law.
If you believe a child has provided personal information inappropriately, contact us so that we can review the matter and take appropriate action.
Healthcare services involving minors may be subject to additional rules concerning parental consent, confidentiality, and access to records.
12. Third Party Websites and Services
Our website may contain links to or integrations with third party websites and services, including appointment scheduling systems, payment platforms, social media, videos, and communications tools.
We do not control the independent privacy practices of third parties. Their collection and use of information are governed by their own policies and terms, subject to applicable law and any agreements that apply to our relationship with them.
We encourage you to review the applicable policies before submitting information through a third party service.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, services, technologies, or legal obligations.
The revised policy will be published on this page with an updated effective date. Where required by law, we will provide additional notice or obtain consent before implementing changes.
14. Contact Information
For privacy questions, requests, or concerns, contact Atlanta Aesthetics and Wellness.
Website: https://atlaestheticsandwellness.com
Buckhead Wellness Center
3193 Howell Mill Rd NW, Suite 209
Atlanta, GA 30327
Phone: 770 847 6377
Dunwoody Wellness Center
1370 Center Drive, Suite 104
Dunwoody, GA 30338
Phone: 404 590 3922
Arabella’s Salon and Spa
142 E Haynes Street
Sandersville, GA 31082
Phone: 478 521 6080
Flowery Branch Location
7316 Spout Springs Road, Suite 202
Flowery Branch, GA 30542
Phone: 770 847 6377
For questions about healthcare privacy rights, request the appropriate privacy contact or Notice of Privacy Practices from the office providing your care.
